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Most teams are running their first assessment within 48 hours. The Explorer tier is instant; the Assessor and Pro tiers involve a short onboarding call so we can match you to the right plan and invite your assessors.
EU-based managed servers, nightly backups. For the Pro tier, uploaded gap-analysis documents are handled on the same infrastructure — the AI API key lives server-side, never in the browser, and you choose per document whether the original file is retained after text extraction.
Yes — that's the most honest way to evaluate it. During a demo we run the AI Gap Analysis live on one or two of your own procedures (under NDA if you prefer) so you see exactly what kind of per-Base-Practice comments and weaknesses it produces for your content — not a sanitised sample. We also walk you through how to review, edit and selectively import those AI findings into an assessment, so you can judge the quality and the workflow at the same time.